This Cookie Policy explains how XEEP PLT (Company Registration No. 202504002688) ("Xeep," "we," "us," or "our") uses cookies and similar tracking technologies on our website at xeep.io and related web services. This policy should be read in conjunction with our Privacy Policy.
By using our website and web-based services, you consent to the use of cookies as described in this Cookie Policy. You have the right to manage your cookie preferences as explained below.
What are cookies? Small text files stored on your device. They can be persistent or session cookies.
1. Types of Cookies We Use
1.1 Essential Cookies (Always Active)
These cookies are strictly necessary for our website to function and cannot be switched off.
- xeep_auth_token — Session presence flag. Duration: 1 day. First-party.
- xeep_csrf_token — CSRF protection. Duration: session. First-party, HTTP-only.
- xeep_consent — Cookie consent preferences. Duration: 1 year. First-party.
1.2 Preference Cookies (With Your Consent)
- xeep_theme — Light, dark, or system theme. Duration: 1 year. First-party.
1.3 Analytics and Performance Cookies (With Your Consent)
- xeep_analytics_session — Anonymous usage analytics. Duration: 30 days. First-party. Cannot be linked to wellness data.
1.4 Marketing Cookies (Not Currently Used)
Xeep does not use marketing, advertising, or remarketing cookies.
2. Third-Party Cookies
- Firebase / Google — Authentication and security. Privacy Policy
- reCAPTCHA / Google — Bot protection (
_GRECAPTCHA, 6 months). Privacy Policy - HitPay — Checkout session cookies only. Privacy Policy
3. How We Use Cookies
We use cookies for authentication and security, remembering preferences, anonymous usage patterns (with consent), and performance monitoring (with consent).
4. Managing Your Cookie Preferences
When you first visit, a banner lets you Accept All, choose Essential Only, or Customize. Change preferences later at Cookie Settings or Settings → Privacy.
5. Local Storage and Similar Technologies
We may use local storage and session storage for dashboard caching, UI state, and form preservation. These are not sent with every request.
6. Mobile Applications
This Cookie Policy applies only to xeep.io. Native iOS and Android apps do not use browser cookies. Mobile storage is covered by the Privacy Policy.
7. Updates
Material cookie changes are emailed to registered users with a 30-day notice. Non-material changes update the Last Updated date.
8. Contact
- Cookie questions: [email protected]
- Privacy: [email protected]
- XEEP PLT, 202504002688, B-01-09 Savanna Lifestyle Retail, Jalan BBL2, Dengkil, Selangor, Malaysia
9. Legal Compliance
This policy is designed to comply with Malaysia PDPA 2010. EU visitors receive GDPR-aligned consent controls for non-essential cookies.
10. Cookie reference
| Name | Category | Essential | Duration | Provider |
|---|---|---|---|---|
| xeep_auth_token | Authentication | Yes | 1 day | Xeep |
| xeep_csrf_token | Security | Yes | Session | Xeep |
| xeep_consent | Essential | Yes | 1 year | Xeep |
| xeep_theme | Preference | No | 1 year | Xeep |
| xeep_analytics_session | Analytics | No | 30 days | Xeep |
| _GRECAPTCHA | Security | Yes | 6 months |
Related: Privacy Policy · Terms of Service