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Cookie Policy

Understanding how we use cookies to enhance your wellness experience

Cookie Transparency

At Xeep, we believe in transparent cookie usage. This policy explains how we use cookies to enhance your wellness platform experience while maintaining the highest privacy standards for your health data.

Essential Cookies

Required for basic functionality including authentication, theme preferences, and security.

Retention: 1 day - 1 year

Consent: Not required

Examples: Auth tokens, theme settings

Analytics Cookies

Help us understand how you use our platform to improve your wellness experience.

Retention: 30 days

Consent: Required

Examples: Usage patterns, feature adoption

Performance Cookies

Monitor app performance and error tracking to ensure optimal functionality.

Retention: 7 days

Consent: Required

Examples: Error logs, performance metrics

Cookie Details

Cookie NamePurposeCategoryRetentionConsent Required
xeep_auth_tokenFirebase authentication tokenEssential1 dayNo
xeep_themeUser theme preference (light/dark/system)Essential1 yearNo
xeep_languageUser language preferenceEssential1 yearNo
xeep_consentUser consent preferencesEssential1 yearNo
xeep_analytics_sessionAnonymous analytics session trackingAnalytics30 daysYes
xeep_performance_metricsPerformance monitoring dataPerformance7 daysYes
xeep_health_sessionEncrypted health data access sessionHealth Data2 hoursNo

Health Data Cookie Protection

Enhanced Security for Health Data

Encryption

Health data cookies are encrypted using AES-256 encryption before storage.

Short Retention

Health session cookies expire after 2 hours maximum for security.

Audit Logging

All health data cookie access is logged for compliance and security.

HttpOnly

Health cookies are HttpOnly to prevent client-side access.

Your Cookie Rights

Granular Control

You can accept or reject specific cookie categories. Essential cookies are required for the app to function, but you can control analytics and performance cookies.

Easy Withdrawal

You can withdraw your consent for non-essential cookies at any time through your cookie preferences or by contacting us.

Data Export

You can export your consent history and cookie audit logs for your records or to share with other services.

Compliance & Regulations

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) by providing clear consent mechanisms, granular controls, and easy withdrawal options.

CCPA Compliance

California Consumer Privacy Act (CCPA) compliance includes transparency about cookie usage and opt-out rights for data sharing.

Malaysian PDPA

Our cookie practices align with Malaysia's Personal Data Protection Act (PDPA) requirements for data sovereignty and user rights.

Manage Your Cookie Preferences

Use the interactive cookie preferences below to manage your consent settings. Changes are saved immediately and apply to your current session.

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Questions About Cookies?

If you have any questions about our cookie usage or want to exercise your rights, please contact our privacy team:

Email: privacy@xeep.my

Subject: Cookie Policy Inquiry

Response Time: Within 48 hours

Last Updated: December 2024

We may update this cookie policy to reflect changes in our practices or legal requirements. We will notify you of any material changes via email and through the app.